This Privacy Policy governs the manner in which MPower Services collects, uses, maintains, and discloses information collected from users (hereinafter referred to as “Users”) of the MPower Services website (hereinafter referred to as “Website”). This policy applies to the Website and all products and services offered by MPower Services.

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Website, fill out a form, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, phone number, and other relevant information as appropriate.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Website, such as the operating system and the internet service providers utilized.

Web Browser Cookies:

Our Website may use “cookies” to enhance the User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How We Use Collected Information:

MPower Services may collect and use Users’ personal information for the following purposes:

To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.

To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.

To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sharing Your Personal Information:

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to this Privacy Policy:

MPower Services has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these Terms:

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at [email protected].

Effective Date:

This Privacy Policy is effective as of December 9, 2023